Free advice service

free-adviceIf you would also like independent assistance, the following organisations are providers of free, impartial advice:

Financial Advice

  • StepChange, their expert advice helps you deal with your debts and get the support you need. You can get advice online or over the phone, and they will recommend a range of practical debt solutions based on your situation. You can contact StepChange on 0800 138 1111.
  • Citizens Advice Bureau provide free, independent, confidential and impartial advice. You can contact CAB through their website to find the contact number in your respective area.
  • Citizens Advice Bureau Wales, if you live in Wales, you can call the advice line if you want to speak to someone about your debts. You can contact CAB Wales on 0300 330 1313 or through their website
  • National Debt Line is a debt advice charity run by the Money Advice Trust. We are a free and confidential debt advice service for people in England, Wales and Scotland. We have helped millions of people deal with their debts. Our team of expert debt advisers care about improving your situation and will help you to take control of your debts. You can contact National Debt Line on 0808 808 4000.
  • Rehab 4 Addiction offers a free helpline for people suffering from an addiction to drugs and alcohol. You can contact Rehab 4 Addiction on 0800 140 4690. Email:
  • Community Legal Advice is a free and confidential advice service paid for by legal aid. They help some of the most vulnerable people in society tackle their problems – those who are on low incomes or benefits –
  • Money Advice Service, for free, unbiased and easy-to-access money tools, information and advice. You can contact the Money Advice Service on 0800 138 777.
  • Money Advice Scotland, if you live in Scotland, contact the number for free, unbiased and easy-to-access money tools, information and advice. You can contact Money Advice Scotland on 0141 572 0237.
  • Advice UK member Centres offer debt advice including specialist advice for minority communities and disabilities. You can contact Advice UK on 0300 777 0107.
  • Christians Against Poverty, for free debt advice in your home, check post code coverage at or call 0800 328 0006
  • Civil Legal Advice, you may get legal aid if your home is at risk. Check the website or contact number for further advice. Call on 0845 345 4345.
  • Women’s Aid is a grassroots federation working together to provide life-saving services in England and build a future where domestic abuse is not tolerated.
  • Access2Advice, an innovative Community Interest Company that aims to offer effective support to disadvantaged members of the local community and is passionate about assisting offenders to ‘break the cycle of re-offending’ by offering training and work placements that improves skills and qualifications, which in turn improves confidence and motivation to gain employment.
  • National Domestic Abuse Helpline, Refuge is an independent, specialist charity that supports women fleeing domestic abuse and other forms of gender-based violence.

Help and Advice

  • CRUSE Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. You can contact CRUSE on 0808 808 1677.
  • Samaritans offer a free confidential service available 24 hours a day to provide support and help you to explore your options so you can make decisions that are right for you. You can contact the Samaritans on 116 123. Email:
  • GamCare The National Gambling Helpline provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling. You can contact GamCare on 0808 802 0133.
  • Marie Curie, if you’re living with or caring for someone who has a terminal illness, they’re here to offer practical information and emotional support, whatever your situation. Whether you have questions on managing day-to-day care, are looking for financial information or just need a friendly ear – they’re here to listen and help. You can contact Marie Curie on 0800 090 2309.
  • Carers UK Advice line This guide is for people who have care and support needs, their carers and people who are planning for their future care needs. You can contact Carers UK Advice line on 0300 123 1053.
  • Macmillan Whether you’re worried about money or practical issues, have questions about treatment, or just want someone to listen, call our team of specialist advisers free on 0808 808 0000 or +442070912230 from outside of the UK.
  • Shelter You should use this line if: You have nowhere to sleep, or might be homeless soon, You have somewhere to sleep, but nowhere to call home, You are/could be at risk of harm, You feel very overwhelmed about your housing situation. You can contact shelter on 0808 1644 660. Http://
  • Frank FRANK helps you find out everything you might want to know about drugs (and some stuff you don’t). For friendly, confidential advice, Talk to FRANK. You can contact FRANK on 0300 123 6600 or text 82111.
  • Drinkline The purpose of the Drinkline service is to offer free, confidential, accurate and consistent information and advice to callers who are concerned about their own or someone else`s drinking regardless of the caller`s age, gender, sexuality, ethnicity or spirituality. You can contact Drinkline on 0300 123 1110.
  • Mind The Mind team provides information on a range of topics including: types of mental health problems, where to get help, medication and alternative treatments, advocacy. They will look for details of help and support in your own area. You can contact Mind on 0300 123 3393.

Free Credit Scores

  • Credit Karma Your credit report and credit score, free for life with no catches or hidden charges. Get your credit check today and know your credit rating with Credit Karma –
  • Clear Score aiming to change the way people manage their finances – starting with their credit score and report –

Regulatory Bodies